About Us


Conway Chemist has been at the heart of West Acton since we opened almost 70 years ago. 

As the local community has changed, we have also evolved.  Not only have we continued to strive for excellence in healthcare, we’ve also changed with the growing needs of our community and now have several members of our team who are native Japanese speakers.  We’re also the UK’s premier stockist of Japanese cosmetics, including the ONLY store in the UK to carry DHC’s full range.


Pharmacists Teresa Conway and Dion Hitchcock have over 80 years of combined experience in pharmacy and are passionate about exceeding your expectations.

A quote from our latest official NHS Choices review,

“This is not the nearest pharmacy to my house, but I go out of the way to come here. Excellent service, polite and extremely helpful staff. If only every pharmacy was like this…”


We love our customers and look forward to seeing you soon, along with your feedback and suggestions.  Please use our Contact Us page to tell us what we’re doing right or what we can improve on.